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Contact us
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Questions about receiving therapy with emote Care?
We have answers!
FAQ
How do I find the right therapist?
Explore our therapist listings and filters based on what criteria matters most to you. Once you've found a therapist you like, simply create an account to start your therapy journey.
Is my information safe?
Fully GDPR compliant, your information is 100% protected and secure. Only you and your therapist can view your data (we can’t even see it). Plus, our platform uses end-to-end encryption for all communications, and multi-factor authentication for secure account recovery. So you don’t need to worry, it’s secure and protected.
How does payment for sessions work?
Payments are made via Stripe, a trusted global provider. You can pay via credit or debit card, PayPal, or bank wire transfer.
Can I change therapists if needed?
Absolutely. If you feel it’s not the right fit, you can easily change therapists - no hard feelings. Simply browse through our listed therapists again to find a better match.
How does emote Care ensure the therapists are qualified?
We manually verify each therapist's qualifications and professional memberships. So you can have peace of mind that you’re talking to a certified professional.
support@emotecare.com
86-90 Paul Street 3rd Floor, London, England, EC2A 4NE
