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Contact us
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Questions about receiving therapy with emote Care?
We have answers!
FAQ
How do I find the right therapist?
Explore our therapist listings and filters based on what criteria matters most to you. Once you've found a therapist you like, simply create an account to start your therapy journey.
Is my information safe?
Fully GDPR compliant, your information is 100% protected and secure. Only you and your therapist can view your data (we can’t even see it). Plus, our platform uses end-to-end encryption for all communications, and multi-factor authentication for secure account recovery. So you don’t need to worry, it’s secure and protected.
How does payment for sessions work?
Payments are made via Stripe, a trusted global provider. You can pay via credit or debit card, PayPal, Apple Pay, or bank wire transfer.
Can I change therapists if needed?
Absolutely. If you feel it’s not the right fit, you can easily change therapists - no hard feelings. Simply browse through our listed therapists again to find a better match.
How does emote Care ensure therapists are qualified?
We manually verify each therapist's qualifications and professional memberships. So you can have peace of mind that you’re talking to a certified professional.
support@emotecare.com
86-90 Paul Street 3rd Floor, London, England, EC2A 4NE
