Privacy in therapy | End-to end encrypted therapy sessions

Feel safe to open up

How we protect your privacy:

Technical privacy

Professional confidentiality

Can emote Care access my sessions?

No. Sessions are fully end-to-end encrypted, which means only you and your therapist can see or hear what’s shared. Neither emote Care nor anyone else can access your conversations.

Would a therapist ever break confidentiality?

Only in rare and serious circumstances — for example, if there’s a risk of harm to you or others, or if required by law. Otherwise, what you share stays strictly between you and your therapist.

How is a real therapist different from an AI chatbot?

Therapists are trained professionals who understand emotions, context and nuance. They’re also legally and ethically bound to protect your confidentiality, unlike AI chatbots, which have no legal duty to keep what you share private.

Built by people who believe therapy should feel human

We’re Booker and Joe, mental health professionals from near Bristol, and we started emote Care because therapy shouldn’t feel impersonal, intimidating, or out of reach

Every therapist on emote Care is verified. Sessions are private and encrypted. Booking is flexible. Pricing is transparent, so you always know what you’ll pay.

Because we believe real therapy should feel human, safe, and clear from the start.

More reasons to feel confident choosing emote Care

All therapists are verified by us

Every therapist is identity and qualifications checked before joining.

Free intro calls

See if you click with a therapist before you commit to paying for a session.

Affordable, flexible sessions

Therapists set their own rates, and it's pay-as-you-go no subscriptions.

All therapists are verified by us

Every therapist is identity and qualifications checked before joining.

Free intro calls

See if you click with a therapist before you commit to paying for a session.

Affordable, flexible sessions

Therapists set their own rates, and it's pay-as-you-go no subscriptions.

Our clients stories

Holly

emote Care client, 25

"“I never would have considered Gestalt therapy, but Karen reassured me it’s the right approach to get the support I need. Those 15 minutes made me feel much more confident about choosing my therapist.”"

Sarah

emote Care client, 25

"Being neurodivergent, I wanted to work with a neurodivergent therapist, which feels rare to find. I have been having sessions with Heather since January, it is makes all the difference to feel seen and heard by a therapist."

Steph

emote Care client, 24

"“Finding my therapist through emote Care was like finding someone who gets me, especially when it comes to working with my autism. I finally feel listened to.”"

Joe

emote Care client, 25

""I had been having relationship issues stemming from childhood trauma. I am not there yet, but thanks to therapy on emote Care, it is helping my relationships grow and prosper. Best of all, helping me put past traumas to bed, once and for all.""